The First Ten Seconds: Creating a Lasting First Impression. video. 11 minutes.
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Leil Lowndes distils a lifetime of research into human communication into 92 concrete, actionable techniques — from the first ten seconds of a new encounter to navigating boardroom politics. Drawing on linguistics, social psychology, and field observation, she shows how small, specific adjustments in body language, word choice, listening behaviours, and social rituals produce outsized changes in how others perceive, trust, and like us.
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