Terms of Service

1. Eligibility, Minors, and Family Accounts

You may only create an account if you are legally permitted to enter a binding agreement in your jurisdiction, or if your parent or legal guardian completes signup and accepts these Terms for you.

For users under 13 in the United States, Koydo requires verifiable parental consent before enabling child-directed features, consistent with COPPA compliance controls and our Parent Consent flow.

Parents and legal guardians are responsible for supervising minors, billing activity, and account-level decisions made through family-managed access.

2. Account Security and Accurate Information

You must provide accurate, current, and complete registration and billing information, including your billing region when requested for legal and tax compliance.

You are responsible for maintaining credential confidentiality and for activity performed through your account, unless caused by our material security failure.

You must promptly notify us at support@koydo.app if you suspect unauthorized use.

3. Subscription Terms, Renewals, and Cancellations

Paid plans renew automatically at the disclosed interval unless canceled before the next renewal date. Price, cycle, and cancellation terms are presented at checkout and in your account billing view.

For direct web billing, you authorize recurring charges until canceled. Cancellation stops future renewal charges and does not retroactively refund prior periods unless required by applicable law or an express written policy.

For Apple App Store and Google Play purchases, payment, cancellation, and refund workflows are controlled by the applicable store terms and platform billing policies. When store terms conflict with direct-web language in these Terms, store terms control for that purchase channel.

We provide clear renewal disclosures and consent capture intended to align with federal negative option requirements (including ROSCA for covered transactions) and applicable regional auto-renewal statutes.

4. Acceptable Use and Prohibited Conduct

You may not misuse the Service, including by reverse engineering, scraping at scale, bypassing access controls, uploading unlawful content, abusing trial mechanisms, committing payment fraud, or interfering with service integrity.

You may not use the Service to violate child safety, privacy, intellectual property, consumer protection, sanctions, export, or anti-fraud laws.

We may suspend, throttle, or terminate abusive activity, including automated or scripted behavior that creates security or cost risk.

5. Intellectual Property and License Scope

Koydo and its licensors retain all rights in software, content, curriculum, designs, logos, marks, and related materials, except for rights expressly granted to you.

You receive a limited, revocable, non-exclusive, non-transferable license to access and use the Service for personal, household, classroom, or permitted organizational educational use.

You may not resell, repackage, redistribute, scrape for AI training, or create derivative commercial products from Service content without prior written authorization.

6. User Content, Feedback, and AI Features

You retain ownership of content you submit, but grant Koydo a worldwide, royalty-free license to host, process, and display that content as needed to operate, secure, and improve the Service.

If you submit feedback, feature ideas, or suggestions, we may use them without restriction or compensation.

Educational outputs and AI-assisted content are provided for learning support and may contain errors; you remain responsible for decisions made based on generated content.

7. Suspension and Termination

You may stop using the Service at any time and may request account deletion through available account controls or support channels.

We may suspend or terminate access for fraud, policy violations, abuse, unlawful behavior, nonpayment, legal requests, or security risk.

Sections that by nature should survive termination, including payment obligations, limitation of liability, dispute resolution, and indemnity, survive termination.

8. Dispute Resolution, Arbitration, and Class Action Waiver

Please contact support@koydo.app first so we can attempt informal resolution.

Except where prohibited by applicable law (such as in the EU/UK), disputes arising from these Terms or the Service are resolved by binding individual arbitration and not by jury trial or class/representative proceeding.

You may opt out of arbitration within 30 days of initial acceptance by sending your account email and a clear opt-out request to legal@koydo.app.

If your regional law limits arbitration or class waiver enforcement for your claim type, that limitation applies only to the extent required by law.

9. Warranty Disclaimer, Limitation of Liability, and Indemnity

The Service is provided on an as-is and as-available basis to the maximum extent permitted by law, without implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, Koydo is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data.

To the maximum extent permitted by law, Koydo's aggregate liability for claims arising out of or related to the Service will not exceed the greater of (a) amounts paid by you to Koydo during the 12 months before the claim, or (b) USD 100.

You agree to indemnify and hold Koydo harmless from claims, losses, and expenses arising from your misuse of the Service, violation of these Terms, or violation of law, except to the extent caused by Koydo's gross negligence or willful misconduct.

10. Changes to Terms, Governing Law, and Contact

We may update these Terms for legal, security, operational, or product reasons. Material changes are communicated through in-app notice, account notice, or email, and become effective on the posted effective date unless law requires a different process.

By continuing to use the Service after changes become effective, you accept the revised Terms.

Unless a non-waivable consumer law requires otherwise (see Regional Addendums), these Terms are governed by the laws of the State of Delaware, excluding conflict-of-law principles.

Contact: support@koydo.app for support and legal@koydo.app for legal notices.